About Us
Artists
& Original Oil Paintings Online is owned and
operated by Global Net Trade. Global
Net Trade designed this web site with the philosophy
that the arts should be supported on a global medium
and made accessible to all. With this in mind we have
created an online community for artists to exhibit and
sell their work directly to the public. We provide our
customers with high quality original art work. We make
our customers to feel comfortable with the art work
they are purchasing. We encourage customers to meet
with the artists and to discuss art and their artwork.
To achieve this we provide online chat rooms where the
artists can be approached to discuss their work.
All orders made
from Artists
& Original Oil Paintings Online
are made on a secure server. The company we use provides:
"We encrypt ALL credit card numbers in our high-tech
processing system and store them in their encrypted
mode. Our servers are housed in a Level 3, High-Security
temperature controlled environment and monitored twenty-four
hours per day. With high-speed TCP/IP monitored Uninteruptable
Power Supplies and diesel generator backups that can
keep our servers up for months in the event of a power
outage, we have your processing solution under control.
"
The prices of the
artwork are listed in US dollars. If you wish to make
a payment without using a credit card, we will accept
money order or certified check. If you wish to make
a payment in non-US funds, please contact us at sales@ucanbuyart.net
and we will assist you.
We believe in keeping
your confidential information just that...confidential.
We will only use your personal information to enhance
your UCanBuyArt.net experience, but we will never
sell your name or information to another company.
All original art
and limited edition purchases made online are backed
by our one week, money-back guarantee. If you wish
to make a return, e-mail us at sales@ucanbuyart.net
within seven (7) days of receipt to notify us of the
return. We will send you instructions on where to
ship the item. We ask that your return be shipped
back in the original packing materials and container
provided by the artist. Returns must be insured for
their full value. The cost of returning unwanted purchases
rests with the customer. After we receive your return,
we will credit your credit card or issue you a check
for the price of the artwork. Shipping costs will
not be refunded except in the case of damage.
Artwork which
is received damaged
If your package
appears damaged, or if upon opening it you find the
artwork damaged, contact us immediately at sales@ucanbuyart.net.
Please do not discard the packaging materials. When
you call us, we will discuss a replacement, refund
or credit - your choice. A replacement will be shipped
to you at no charge. Unfortunately, replacements are
not available for one of a kind works.
Shipping charges
are based on the size and weight of the item. You
will be shown the shipping and handling charges on
the "Purchase Verification" page before you finalize
your purchase. In the case where shipping and handling
are not predetermined, you can choose to pay C.O.D.
or to make a second payment with your credit card.
We will contact at that time to determine the exact
cost for your location. If the item requires special
packaging, such as a crate, there may be additional
shipping and handling costs. If you have any questions
or concerns about shipping and handling costs, please
contact us. Please have the item number handy when
you call. Since each piece is shipped to you directly
from the artist, delivery times and shipping costs
will vary. Generally, you can expect to receive an
item within two weeks of ordering it. Some items,
depending on size and availability, can be delivered
via faster methods for an additional charge.
You can generally
assume that if you buy an item that an artist has
in stock, you will receive it within two to three
weeks of placing your order. Delivery times do vary,
however, based on product availability and the nature
of the unique work. If you ordered from more than
one artist or gallery, the items will be shipped separately.
Canceling or
Changing an Order
If you want to cancel
or change an order, e-mail us at sales@ucanbuyart.net.
If your order has already been shipped, you may simply
return it to us. We are able to handle purchases from
outside the US and Canada; there are, however, no
returns on these purchases. The same applies for items
shipped to a location outside the US and Canada. If
you are making a purchase as described above, please
complete the shopping process in full and we will
contact you via e-mail about any additional shipping
charges.
For
more information about Artists
& Original Oil Paintings Online, please contact
sales@ucanbuyart.net
Our business address is:
Artists & Original Oil Paintings Online
166 Saint Nicholas Cres.
Woodbridge, Ontario
L4H 3E6
Canada
1-877-236-2093
In Toronto call 905-417-9470